Our Difference
At Wizard IT, we don’t believe in “close enough.” Your business deserves a personalized IT solution that’s designed to meet your unique needs. Our flexible IT service delivery models and service agreements ensure you always have the IT support you need, with the option to scale up or down as necessary.
Any startup or growing business has experienced IT headaches and pains at one time or another. Wizard IT knows that brewing the perfect antidote for tech woes begins with a deep understanding of your business as well as your processes, vendors, and technology. Our team succeeds by building lasting relationships and exceeding expectations via increased productivity, higher revenues, and augmented protection.
Wizard IT Service Delivery Models
We offer a variety of IT service delivery models to ensure our clients always have the level of IT support they need.
As Needed IT
Support
This hourly support option is perfect for clients that need an IT resource that is there when you need them! Wizard IT also provides boots-on-the-ground external IT resources for projects that extend beyond the scope of your internal team or if a client that needs help is within our service area!
If you ever need any IT Hardware, or if you’re looking for any software licenses, reach out to Wizard IT. Wizard IT clients can rely on us for IT software, hardware, licensing, and device vendor support agreements. We have an extensive network of vendor partners, guaranteeing that we can find you the best deal possible. Wizard IT is also partnered with Internet and Phone service providers to assist our clients with finding the best deal to meet the needs of your business!
Over the years, we’ve established a robust IT platform by building relationships with many of the world’s most reputable IT partner vendors. Our team leverages these partnerships to increase our IT expertise and to deliver better service to our clients.
IT Service Management (ITSM) Support Agreement
ITSM gives your company access to our IT service platform’s recommended recurring software options. This support agreement offers exceptional IT support for your business at a comprehensive per user or device rate End User, Network, Server, and Software coverage!
Full IT Support Agreement
This support agreement includes the above ITSM agreement as well as:
– Third-party vendor relationship management and support
– Advanced network monitoring and asset tracking
– External department IT integrations
We often refer to this as the “anything you need” IT support agreement because it gives you full access to our support team without any additional or hidden costs.
What Does a Relationship with
Wizard IT Look Like?
Never Lose Anything Again
We keep track of all IT-related assets, accounts, passwords, processes, and more, so backup and disaster recovery are covered
We’ll offer guidance on the latest executive or board decision that could affect your IT ecosystem