© 2019 by Wizard IT LLC

About Wizard IT Services

  • Your Business requires some form of IT, and we are the IT Experts you can rely on to make the Right IT Decision for your company! 

  • We establish an ongoing business relationship by evaluating your current IT Strategies & Implementations, and recommend Cost Effective IT Services that will meet and exceed your unique Business' needs. 

  • We introduce IT Platforms designed to Escalate Business Operations & IT by deploying best practice (ITILv3) Procedures, Policies, and Processes.  We guide our clients with maintaining compliance and security by aligning the business operations with Technology.  Contact us show how we can Cut IT Costs, Increase Productivity, Reduce Business Risk, and Keep Your Business Growing!

Read More Below to Learn about our future relationship!

Wizard IT is a Relationship Based IT and Business Development Company

Communication, Trust, and Accountability are part of our Core Business Values and are expected to be exercised between all partners, clients, organizations, and within Wizard IT LLC. 

We are not here to sell you anything shiny or nice to have, we establish a relationship and provide IT solutions that are cost effective, able to scale & support, based on ITILv3 Best Practices for IT and Business Operations, and to be there when you need the Business Operations or IT Support you need for your business.   

 

Your Success is Our Success.

 

Our Sales/Relationship Process is outlined below, we invite you to better understand the type of clients we are looking to add to our growing Company and how we can Help!

Client Relationship Goals
  • We provide IT Services to Startup to Midsize Businesses that are able to align with the Wizard IT Platforms and Processes. 

  • Wizard IT has designed and deploys an IT Managed Services and Partner Vendor Platform that provides flexibility and availability for multiple industries. 

  • Everything your business may need regarding IT Business Operations, Wizard IT should be your first point of guidance to achieve your IT and Business Goals.  It is expected of the client to provide transparency of their issues, operations, processes, costs, and other information needed to provide the best quality of service to your organization.  

  • Your Final Quote and Order will be based on Actual Consumption of Monthly Recurring Licenses and Monthly Quotes may include One Time Charges and Project Costs for the Billable Month.  Wizard IT also provides the client with a detailed Scope of Work and Master Services Agreement at agreement of any service agreement.

  • Wizard IT and the Client Point of Contact will maintain communication of all tasks and development of your service agreement until the Service is Completed.  Both Clients and Wizard IT agree to provide the BEST  accommodation for each client request.  Most requests are "Priority Based" and "Urgent" and "Critical" Events are handled with priority.

  • Wizard IT is expected to represent your company as your outsourced IT Provider and internal vCTO (Virtual Chief Technology Officer) to work with your internal Vendors on your Behalf and to provide Executive Insight on Company Development that may involve IT Operation Support and Development.  

We are looking to establish and affirm relationships around the Pittsburgh and Northwest United States with your business to represent your company as your outsourced IT Provider.  

The Wizard IT Relationship Development Process
  1. Get To Know Each Other.  Tell me about your business and about who we are partnering with!

  2. Share with us your existing IT Pains so we can plan to alleviate that Stress and Risk

  3. Share with us your IT Overhead Costs and Vendor Information

  4. Share with us your IT and Business Processes and Goals for Business Process Development

  5. Wizard IT will gather your information and provide a Free Consultation with Services that would benefit your business operations.  

  6. Client and Wizard IT will agree on the anticipated yearly services your business would need to enhance your current IT Budget and Support costs. 

  7. Wizard IT will provide you with a proposal of Managed Services to Evolve Infrastructure and Application Services to better support, grow, and build a solid relationship with Wizard IT as your Trusted IT Provider.

  8. Wizard IT will implement our Managed Services Platforms and New Clients as quickly as possible, providing new Process How To Documentation and  End User Training as needed for all individuals.

Thank you for reading this! We hope it helps influence your desire to work with Wizard IT. 

 

You can email us now at Andrew@WizardIT.tech  or call us at 412-353-9499

We look forward to establishing a relationship with you and your company to sustain your IT and Business Development Needs.

Please check out our About Us page to learn more about Wizard IT and Andrew Bradburn (CEO)