Top 6 Reasons to Outsource IT to an MSP When You Have an Existing IT Department

Every day, more and more businesses are relying on MSPs to support their existing IT infrastructure and staff. Your business is growing, and so are your technological needs. Perhaps you hired an entry-level technical support person to help shoulder the load of expanding. Partnering with an MSP does not duplicate the IT support you already have. Managed Service Providers (MSPs) offer the right support to help the technology of your business run smoothly and ensure your existing IT department has the tools they need to succeed.

Here are the Top 6 Benefits your competitors are experiencing with an MSP partnership:

1. Supports Internal Resources

If you are just starting to build your internal IT department, partnering with an MSP can fast-track your processes and better support your technicians on the ground. MSPs have the experience and resources to boost development and grow with your company, no matter how fast. Partnering with your internal IT department allows the MSP to focus on issues of higher complexity with a greater return on investment (ROI).

2. Stronger Security Protocols

Specific to your needs, MSPs have access to security programs that are appropriate for your industry, such as protecting personal health information and banking information. You can trust your MSP to provide the highest level of appropriate security without redundancies.

This leads us to our next benefit of partnering with an MSP…

3. Saves Money

MSPs join your team and work to understand and support your business culture and values. Because of this, they identify areas in your technological infrastructure where you can save money, become more efficient, and make the most out of your existing IT department. They only use the systems required of your business and work with you to determine the best combination of solutions.

This saves money by:

• Smoother processes mean smoother customer experiences
• Lower overall tech maintenance costs
• Reduces human errors across systems
• Avoids potential legal fees caused by security breaches
• Maximizes efficiency of existing IT staff
• Eliminates redundancies in processes and solutions
• Manages the acquisition of licenses and software
• Has the experience and know-how to find the right solutions in less time
• Reduces system downtime

The cost-saving and revenue-generating benefits just keep going. It’s no wonder why the implementation of MSPs worldwide is projected to have a compound annual growth rate of 13.5%.

4. More advanced software

Is your business moving to remote work or need access to internal files from the field? An MSP, such as Wizard IT, can help you manage system’s remote access without the headache of trying to build the network on your own. You can rely on an MSP to provide the remote access platform and troubleshoot any issues your team might experience. MSPs, partner with many IT Providers to provide clients with the latest and greatest IT Software solutions. (I think this section should expand on this)

This is just one example of the multitude of resources an MSP can offer.

5. Vendor management

Consider how many systems you must log into daily for your business. Without an MSP, you can expect to communicate with many technical support departments to solve issues that might arise. Being experts in their field, a MSP takes on the management of each vendor or third party to reach results faster. This frees up your team to focus on what matters most: the clients you serve.

6. ROI

No matter the size of your existing IT department, an MSP is proven to improve your company’s IT efficiencies, save you money, and boost your ROI. An MSP removes the need to outsource level 2 and level 3 support, providing solutions and staff to face any problems you might experience. Time is money. You can avoid the number of system downtimes with a single point of contact to work through a solution.

Do you need to keep the ship afloat or is your goal to improve your current workings and free up precious revenue to support your growing business? Partnering with an MSP to support your existing IT department is a great place to start expanding.

Get Started With an MSP Today

Give your internal IT department the support they need to streamline processes and boost your expanding business’s revenue.
Wizard IT believes in fostering a mutual growth partnership with businesses to help them reach their goals. With our high-level expertise, we extend your IT department, empowering them with advanced IT platforms which are cost-prohibitive for individual businesses to acquire and manage.
If you are ready to partner with an MSP and unlock the potential of your business, contact Wizard IT to learn about our comprehensive IT services